How Do I Request a New ID Card?

If your ID card is lost, damaged, or you need an extra copy, you can request a replacement through the member portal.

Steps to request a new card:

1. Log in to the Member Portal.
2. Go to the Plan tab.
3. Select Request a New Card.
4. Confirm your mailing address and submit your request.

A new physical card will be mailed to you, and you can always download a digital copy from the Member Portal right away.