How Do I Add or Complete Forms Like COB or PHI Release?

Some forms are required to keep your plan running smoothly and to make sure claims are paid correctly. Two common ones are:

• Coordination of Benefits (COB): Tells the plan if you or your dependents have other insurance, so claims are processed in the right order.
• PHI Release: Allows your plan or nurse navigator to access your health information to coordinate care.

Steps to add or complete a form:

1. Log in to the Member Portal.
2. Go to the Forms tab.
3. Select the form you need, fill it out, and submit it online.

Completing these forms promptly ensures your claims process smoothly and your nurse navigator can support you without delays.