How Do Members Submit Out-of-Network or Self-Paid Medical or Pharmacy Claims for Reimbursement Through the Portal?

Members can submit out-of-network or self-paid medical or pharmacy claims for reimbursement directly through the portal.

👉 Full instructions here: Upload Claim Reimbursements (Yuzu Docs)

The guide explains how to:

• Prepare claim forms and required documentation (e.g., itemized bills, receipts)
• Select the correct claim type (medical vs. pharmacy)
• Upload files securely
• Track the status of submitted reimbursements