How Do I Download an EOB (Explanation of Benefits)?

You can download an Explanation of Benefits (EOB) directly through the portal to see how a claim was processed, including what was paid and what the member’s responsibility is.

👉 Full instructions here: Download an EOB (Yuzu Docs)

The guide explains how to:

• Locate the claim in the portal
• Select and download the EOB document
• Interpret key sections (service details, adjustments, payments)