What Happens If Member Addresses Are Undeliverable?

Maintain accurate address information so that essential communications—like ID cards, welcome letters, and plan documents—reach members reliably.

👉 See: Undeliverable Addresses (Yuzu Docs)

This guide explains how to:

• Respond when mail sent to a member’s address is returned or deemed undeliverable
• Update mailing address information in the portal
• Reissue necessary documents once the address is corrected