How Do I Request a New ID Card?

Members can request a replacement ID card through the portal to ensure they always have the correct network information for providers and billing.

👉 Full instructions here: Request a New Card (Yuzu Docs)

The guide explains how to:

  • Submit a request for a new or replacement card
  • Confirm the correct network(s) and coverage appear on the card
  • Track the request status and anticipated delivery time